CITY OF SAN FERNANDO, Pampanga (PIA) — The Department of Social Welfare and Development (DSWD) Field Office III has rolled out its hybrid digital payout system in the distribution of food assistance to qualified beneficiaries in Pampanga, enhancing the speed, efficiency, and transparency of government aid delivery.
The agency distributed P3,000 worth of food assistance each to 3,446 beneficiaries under the Assistance to Individuals in Crisis Situations (AICS) program during a payout activity at the Bren Z. Guiao Convention Center.
A total of 4,160 qualified beneficiaries from various municipalities in the province were targeted to receive assistance. Of the total, 714 beneficiaries were tagged as non-payouts due to non-appearance or the use of representatives during the distribution.
Implemented in partnership with TopJuan Tech Corp., DSWD’s official service provider, the hybrid digital payout system automates key processes such as data cleansing, deduplication, and report generation, reducing processing time while improving the accuracy and convenience of payouts.
This aligns with President Ferdinand R. Marcos Jr.’s agenda of modernizing government services through digital transformation while strengthening social protection mechanisms for vulnerable Filipinos.
DSWD Field Office III Regional Director Venus F. Rebuldela said the initiative supports the department’s commitment to providing timely and responsive assistance to individuals and families experiencing crisis.
“Assistance to Individuals in Crisis Situations or AICS is one of the department’s primary social safety net programs. It provides immediate assistance to individuals or families experiencing different types of crises,” Rebuldela said during the Kapihan sa Gitnang Luzon.
She added that assistance is based on the assessment of DSWD social workers to ensure that interventions address the priority needs of beneficiaries.
“Through the assessment of our social workers, we are able to provide appropriate and responsive interventions based on the priority needs of our clients,” she explained.
Aside from food assistance, AICS also extends support for medical, burial, transportation, educational, and other emergency-related needs of qualified clients.
Rebuldela noted that the hybrid digital payout system, first implemented in Central Luzon, has become the region’s standard mechanism for delivering government assistance and is now being adopted by other DSWD field offices nationwide, further strengthening the country’s social protection delivery system.
