
The Department of Public Works and Highways (DPWH) – Bulacan 1st District Engineering Office (DEO) successfully completed a six-day 3rd Party Recertification Audit for ISO 9001:2015 Quality Management System (QMS) from January 15-17 and 20-22, 2025.
Under the leadership of District Engineer Henry Alcantara and Assistant District Engineer Brice Ericson Hernandez, and with the cooperation of all Section Chiefs, Unit Heads, and employees, the district office continues to demonstrate its commitment to delivering high-quality public service throughout the audit process.
During the review, conducted by Mr. Ivan Felix Herrera of TUV NORD Philippines, Inc., comprehensive evaluations were carried out, including workplace visits, document reviews, and consultations to assess compliance and identify areas for improvement.
At the closing meeting, the auditor presented initial findings, which identified three opportunities for improvement and highlighted three commendations for good practice.
The primary objective of the audit was to ensure the continuous improvement of the department’s QMS, reinforcing its commitment to enhancing efficiency, effectiveness, and excellence in public service delivery.